It has been a while, but I used to do mystery shopping.  It was fun for a while, going to a store and rating how good their customer service was. 
There is a company called Service Intelligence that is dedicated to helping companies to improve their customer service.  According to their website, one of the ways [...]

It seems that it has been a hectic week, full of taking people to doctor’s appointments, taking the car to the repair shop, running extra shopping errands, and playing referee between family members that don’t get along. I’m glad it is Friday, I’m tired and cranky and I need a break!
I’d like to eat out tonight, [...]